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Contact Dollarama Customer Service

How to Reach a Person at Dollarama

Verified Contact Information

Toll-Free Number:

  • 1-888-755-1006
Call Now

Customer Service:

  • 1-800-564-6253
    Canada and US Areas
  • +1 514 982 7555
    International
  • 1-888-365-4266
    Toll Free
clientservice@dollarama.com

Dollarama Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Dollarama Phone Number
+1 514 982 7555
Average Hold Time
Up to 3 minutes
Average Calls duration
2 minutes
Most Popular Dollarama Email Address
clientservice@dollarama.com
Issue Resolution Rate
Low (5% reported full resolution)
Dollarama Customer Service Rating
1 out of 5
View full overview

How to Contact Dollarama?

Most Popular Number:

(888) 755-1006
Total calls: 76 Issues resolved: 2 Last call: May 22, 2026

Dollarama phone number for toll-free calls is (888) 755-1006. Consumers from the US and Canada can get in touch with the support department by calling (800) 564-6253. The support line for international inquiries and requests is +1 514 982 7555. Dollarama customer care representatives can help you resolve issues with account access, provide you with information about gift cards, give you updates on current product availability and store locations, help you manage your online order, etc.

Questions that are not time-sensitive can be addressed via email. Dollarama email for customer service is clientservice@dollarama.com. As an alternative, you can submit a message via the Dollarama website. Consumers who need quick assistance should contact the company by phone to save time and discuss all the issues in person.

The corporate headquarters is located in Montreal. Dollarama address for the head office is 5805 Royalmount, Montreal, Quebec H4P 0A1, Canada. Today, the company has over 1,400 locations across the country, and you can reach a particular branch directly. To do that, please see the “Find A Store” page of the Dollarama website.

Dollarama hours of operation depend on the locations. On average, the stores are open between 8 am and 9 pm on weekdays and between 9 am to 5 pm on weekends. You can get more detailed information about the schedule of a certain branch on the Dollarama website.
Speaking about consumer assistance, Dollarama customer support representatives are available by phone Monday through Friday from 9 am to 5 pm EST.

Submitting consumer inquiries via the Dollarama website is very easy. All you need to do is visit the “Contact Us” page and choose the topic of your inquiry from the following: “Online Shopping”, “Mobile App”, “Customer Service/ In-store Shopping”, and “Investor Relations”. Then, depending on the topic you choose, proceed with filling out an online form and submitting your message.

PissedConsumer Club

Contact Information

Dollarama Website:

Dollarama Help Center:

Corporate Office Address:

Dollarama Inc.
5805 Royalmount
Montreal, Quebec H4P 0A1
Canada

Other Info (opening hours):

Additional Fax Number:

International: +1 (416) 263 9394

More contact details

Fax:

+1 (888) 453 0330

Summary of Dollarama Customer Service Calls

209 TOTAL
CALLS
02:11 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dollarama?

Product/ Service Question:

  • “Failed gift card”
  • “Complaint”
  • “I did purchase three razor gold cards the store says it’s activated but what I send it they told me the cars that are not activated”

Cards Question:

  • “Did not accept dollarama gift card”
  • “For a gift apple card that does not work”
  • “Gift card balance”

Payments and Charges Question:

  • “I was double charged. My card tapped twice and the teller said it only went through once. I saw on my bank statement. Dec 24 2025”
  • “I went to a dollar store in Brantford Ontario and they have coconut water price for four for a dollar and they were charging me 150 each”
  • “Double charged me on my debit card”

Request for Information Question:

  • “Question about product”
  • “To speak to someone”
  • “To place order for Jardin Interlocking Square Tiles”

Staff Question:

  • “Your company is 10 out of 10 nice customer service”
  • “Unhappy with service”
  • “Rude Associate”

Account Question:

  • “Sign in issues”
  • “Money was taken out my account”
  • “Balance on my card”

Employment Question:

  • “Job”
  • “I apply for job at dollarama through Appyhere. Thay are asking personal information such as Sin number, work permit and transit number through the app. I just want to confirm that can I provide it to them or not?”
  • “Pay stub portal (need to fix the portal”

Refund Question:

  • “Refund for my dry cleaning”

Return/ Replace Question:

  • “Return”
  • “Need to change my email address”

Activation/ Cancellation Question:

  • “Didnr activate my visa vanilla card”
  • “You keep canceling products within lastyear I'm running out of things to buy?”

Website/ Application Question:

  • “Please update hours on site. It does not open at 8”

Other Question:

  • “Im an employee and Im not getting my shift schedule”
  • “How long does a dm have to write up an employee ? Once you threats to write you up”
  • “I ask I am hired or not”

Compare Dollarama Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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